questions concerning audio restoration:
Why do I need to contact you to get hourly/project rates, why not just post a list of them?
From time to time, we look at the pricing structure of over 20 different companies who offer services similar to ours. Samples, if available, are critically evaluated to see how our work compares. This way a competitive rate can be set for each project. Also, discounts can be offered in special cases where you are sending a large quantity of material, which is in relatively the same condition.
There are several programs on the internet that claim to do what you do, most of them have lots of presets. Why can’t I grab one of those, and be good to go?
You could, and you may even find something that makes your audio sound much better than it has ever sounded before. However, preset developers, good though they may be, aren’t generally making custom settings which are tuned to your particular equipment or project. So if your one who appreciates attention to detail, you’ll appreciate the fact that no cooky-cutter approaches are used here.
Do you offer cover art with restorations?
No. We make audio sound good, not look good.
I’ve transferred my old recordings to wave and/or flac files, can I send those to you for cleanup instead of the media?
Maybe, depending on what you used for the playback and transfer process. It has been said that an ounce of playback is worth a pound of processing. This means that it is critical to get things sounding as good as possible at the source. Software damage control is great, but can leave some strange sounding problems in its wake. They’re better than the original unprocessed recording, but not as great as they could be.
I’ve transferred my old recordings to mp3 files, can I send those to you for cleanup instead of the media?
No. Mp3 and similar files throw parts of the audio away that the computer thinks isn’t important. That’s why the files are so small, and you can download them so quickly.
This article elaborates more on the subject, and offers a bit of interesting trivia.